“I just wanted to say how pleased I am with the handling of this claim.  We were paying this gentleman TTD since 11/07 and he was in no hurry to get back to work.  He was treating with a physician who we found wasn’t very pro RTW.  Your nurse suggested a second opinion with a different physician.  After the appointment, the new physician released the employee to full duty work and no additional treatment required.  I should have gotten the nurse involved earlier.  I just wanted to say what a success this was.”
Paul – adjuster, Columbia Insurance

“Thank you so much for all your efforts on this claim!  I am now getting cooperation in helping us get medical records.  Thank you for counseling her on options with health insurance if she chooses to go that route.  I will touch base with you once I have received records and reviewed.  Thanks again, you’ve done a great job handling this case!
Cristy – adjuster, Travelers Insurance

“I would like to extend a compliment that an employee made regarding how your nurse handled her case.  She stated that the nurse has been a great help and has been wonderful through out the entire process.  I too, would like to extend this compliment. She is always professional and very mindful of the employees’ concerns and has always been able to address our concerns on this end as well.”
Penny – adjuster, R.A.S. Companies

“I wanted to let you know how much I appreciate all your hard work on this file. This patient was very challenging and you did a very nice job of keeping him on track. I greatly appreciate all the assistance with managing the medical care and the valuable resources you have acquired which helped manage this file.”
Jamie – adjuster, American Family Insurance

“Some of the girls in the office asked me to pass along their compliments about your nurse case managers… they are professional, friendly, and fun to work with.  They really enjoy them and very grateful for each of them…..(they have no favorites….they love them all!)”
Sharon – employer, Progressive Swine Technologies

“We have never had this type of updating before. This is a huge benefit to us as the employer so that we can make sure we are doing our part also to help accommodate the situation. I will look forward to the updates. Please pass on how beneficial these updates are to employers. Keep up the good work and partnership!”
Brenda – employer, City of Blair

“Recently, I was in a meeting with a regional manager and she took the opportunity to tell me what a pleasure it has been to work with you as the case manager.  We work with many case managers from throughout the country and when this person makes it a point to highlight a particular case manager for their outstanding service we take note! Thank you for the opportunity to work with you!
Sabra – employer, Quality Living Inc.